Medify – Privacy Policy
Last Updated: 02/20/2026
This Privacy Policy describes how Medify and related entities (collectively, "Medify," "we," "us," or "our") collect, use, store, and protect personal information when you use our websites, applications, calculators, educational modules, or related services (the "Platform").
By using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
We may collect personal information that you voluntarily provide, including:
• Name, email address, phone number
• Professional credentials and license information
• Billing and payment details
• Company or clinic name
• Course progress and training records
• Messages sent through contact forms or support tickets
B. Automatically Collected Information
When you use the Platform, we may automatically collect:
• IP address and device information
• Browser type and usage analytics
• Login timestamps and activity logs
• Cookies and tracking data
• Pages visited and course engagement metrics
C. Information From Integrations
If you use integrated tools such as Stripe, WooCommerce, GoHighLevel, or other CRM or payment services, we may receive limited information such as purchase history, subscription status, or contact details.
2. How We Use Information
We use collected information to:
• Provide access to courses, calculators, and educational materials
• Process payments and manage subscriptions
• Verify professional credentials where required
• Improve platform performance and user experience
• Send updates about courses, regulatory changes, or new training modules
• Respond to support requests
• Maintain security, fraud prevention, and audit logs
• Meet legal or regulatory obligations
We do not sell personal information to third parties.
3. Medical Information Disclaimer
Medify is an educational platform. We do not collect or store patient medical records unless explicitly required for a specific training exercise or telemedicine integration. Users must not upload identifiable patient data unless authorized and compliant with HIPAA or applicable privacy laws.
Medify is not a healthcare provider and does not provide medical services.
4. HIPAA and Clinical Data
If you use Medify alongside clinical tools such as telemedicine platforms, EHR systems, or regenerative medicine programs (for example through LUMA Health, Futuris Health, or affiliated services), you are responsible for ensuring HIPAA compliance.
Medify does not act as a Business Associate unless a separate written agreement exists.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Keep you logged in
• Remember preferences
• Track course progress
• Analyze site performance
• Improve security
You may disable cookies through your browser settings, though some Platform features may not function properly.
6. How We Share Information
We may share information only with trusted service providers who help operate the Platform, including:
• Payment processors (e.g., Stripe)
• Website hosting providers
• Email delivery services
• Analytics providers
• CRM tools such as GoHighLevel
These providers are required to maintain confidentiality and security.
We may also disclose information if required by law, subpoena, or regulatory request.
7. Data Security
We use industry‑standard security measures, including encryption, secure hosting, access controls, and audit logging, to protect information. However, no internet system is completely secure, and we cannot guarantee absolute security.
Users are responsible for protecting their login credentials.
8. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain training records
• Meet regulatory or tax obligations
• Resolve disputes or enforce agreements
Users may request deletion of their account, subject to legal retention requirements.
9. Your Rights
Depending on your location, you may have rights to:
• Access your personal information
• Correct inaccurate data
• Request deletion
• Opt out of marketing emails
• Request a copy of stored data
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
To exercise your rights, contact us at info@medify.training.
10. Children’s Privacy
The Platform is intended for adults and licensed professionals. We do not knowingly collect data from individuals under 18.
11. Third‑Party Links
The Platform may link to third‑party websites such as educational partners, suppliers, or regulatory resources. We are not responsible for their privacy practices.
12. International Users
If you access the Platform from outside the United States, you consent to data processing in the United States where privacy laws may differ from your jurisdiction.
13. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised date. Continued use of the Platform constitutes acceptance of changes.
14. Contact Information
For privacy questions or requests, contact:
Medify
Email: info@medify.training
15. Acknowledgment
By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.
End of Privacy Policy